Ayoba Connect & Chenosis enhance customer engagement in Africa

Several of the top unserved routes identified in the analysis are concentrated in cities such as Lagos, Cape Town, Nairobi, Dakar, and Douala.

Seamless and personalised communication is paramount to business success. Ayoba Connect, a Business Chat API, in partnership with Chenosis, MTN Group’s API Marketplace, is transforming how businesses across Africa connect with their customers.

Ayoba Connect empowers businesses to engage with customers directly through Ayoba, a popular messaging app prioritising user-friendliness and accessibility. This integration allows instant messaging, streamlined communication, and personalised interactions, fostering stronger customer relationships.

“We understand how important it is for businesses to communicate with their customers more efficiently, so we developed an API that enables them to send and receive messages directly through a messaging app that prioritises ease of use and accessibility.”

Burak Akinci, Ayoba CEO.

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